Returns Policy
• All items returned must be in original condition and returned within 30 days of receipt.
• Washed and worn items are not eligible for refunds.
• All freight on returned packages must be prepaid.
• Charges for shipping and handling will not be refunded.
• Tags must be on all items.
If your items meet the condition for return, there are two options to make your return.
Ship Your Items
Login and go to: Account > Orders.
Click the order you want to return then Request Return.
Select the items you want to return and their quantities. Complete the form and submit.
Within 24 hours you'll receive a Return Authorization. Once you have your Return Authorization you can ship your items to us at:
Med Threads
Attn: Online Returns
5672 Transportation Blvd.
Cleveland OH 44125
Bring Your Items
Items bought online can be returned at any Affordable Uniforms retail store as long as you have a copy of your receipt that shows quantity purchased and price paid. Please have your receipt with you before visiting a retail store. Retail stores can not look up receipts from online purchases. We can not offer returns or exchanges without a receipt.
You can print your invoice from Account > Orders at affuniforms.com.
Not sure if your item qualifies for a return. Send us an email at online@affuniforms.com with your questions and we'll let you know.
Hassle free returns on Littmann stethoscopes within 60 days of purchase when stethoscope is in like new condition. Send us an email to start your return.
Shipping
Most orders ship within one to two business days, Monday - Friday. Shipping rates for standard shipping are based on order total. Shipping rates for Fedex are based on product weights. We ship our products from multiple warehouses from around the country and your order may arrive in multiple deliveries based on where it is shipping from.
Standard shipping can be a combination of USPS or Fedex packages delivered to your address provided, we'll select the best shipping options based on the items in your order and what warehouses they are shipping from. Selecting Fedex Ground shipping will not guarantee faster delivery of your items, only that they will be delivered by Fedex.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Shipping costs are never refunded, unless the item ordered was never able to be shipped.